Swan Housing Dissatisfied Resident

Saturday, 10 September 2011

SWAN HOUSING EXMOUTH ESTATE LIFT VANDALIZED


Swan Housing exmouth estate lift has been vandalized -this is due to the inner lobby lift door being left permanently opened by Swan Housing .It is accessible to at least 6 other entrances and exits and for this reason Swan Housing needs to reactivate it and render it accessible only with a fob. Swan Housing is aware that the lift is used as a urinal and are doing nothing to stop it . Swan Housing should alternatively put a CCTV in front of the lift door to deter vandals and ASB

Saturday, 16 July 2011

Swan Housing,we want a lift not toilet !

Swan Housing Exmouth Estate refuse to tackle the ASB of urinating in the lift head on and continue to leave the inner lobby of the lift deactivated . They refuse to put a CCTV camera just outside the lift door even though this ASB has been ongoing for 5 years. They claim the residents would not want to pay the extra charge of running the CCTV. But we are paying for another CCTV just yards away -the running costs would be no different to view the lift entrance on the same monitor.

SWAN HOUSING'S LIFT PISSES ME OFF

Swan Housing Exmouth Estate has done nothing to resolve the problem of urinating in the lift for nearly 5 years now. They refuse to put a CCTV in front of the lift door nor do they reactivate the inner lift lobby entrance door.Swan Housing are reminded that this is a serious breach in the Health and Safety regulations

Sunday, 26 June 2011

SWAN HOUSING ASSOCIATION LTD , EXMOUTH ESTATE's SLIPPERY STAIRWELLS

Swan Housing Association Ltd Exmouth Estate's stairwells are remain slippery and flooded even in dry weather  because of a primitive system of directing rainwater from the roof directly onto the stairwells. Swan Housing should be well aware of the Health and Safety risks involved and that old people especially are very vulnerable. Swan Housing Exmouth Estate had better put their residents first for a change !

Sunday, 12 June 2011

SWAN HOUSING EXMOUTH ESTATE CCTV WASTE OF OUR MONEY

Swan Housing Exmouth Estate has installed a CCTV in Musbury Street to be paid for by us residents supposedly to protect us from vandalism yet is not able to uncover the perpetrator who has constantly been damaging the 6-61 Musbury Street entrance door situated just under the CCTV camera. What a farce . IS SWAN HOUSING EXMOUTH ESTATE REALLY INTERESTED IN PROTECTING THE ESTATE FROM VANDALISM ? OR IS IT USING THE CAMERA FOR ITS OWN PURPOSES? MAYBE TO SPOT UNAUTHORISED VEHICLES PARKED UP IN THE ESTATE AND HAVE THEM TOWED AWAY AND COLLECT HEFTY FINES . ALL AT OUR EXPENSE. IF THIS IS THE CASE IT MEANS THAT WE ARE PAYING FOR SURVEILLENCE WHICH ENRICHES SWAN HOUSING'S COFFERS. A SCANDAL.

SWAN HOUSING EXMOUTH ESTATE'S diabolical barrier doorstop

Swan Housing Exmouth Estate's doorstop was originally right in the middle of a very narrow pavement ready to trip unsuspecting residents but after formal complaints they moved it to the top of the doorframe -that was the best achievement of Swan Housing's until Swan decided to erect the barrier in this already extremely narrow entrance lobby. Some nights when the entrance gets congested with parked cars residents have to carry their pushchairs above their heads because the narrow pavement is now blocked by the barrier . Once a week Swan Housing put their refuse bins on the narrow pathway designated for pedestrians so that residents have to risk stepping in the pathway of crazy young drivers who tear down Musbury Street and want to park up in a hurry. Swan Housing had better start putting the convenience of residents as first priority.

Friday, 27 May 2011

SWAN HOUSING EXMOUTH ESTATE and the HOUSING OMBUDSMAN SERVICE-foregone conclusion

Watch this video to see how a complaint against Swan Housing Exmouth Estate was dealt with by the Housing Ombudsman Service also known as the Independent Housing Ombudsman and judge for yourself . To make matters worse one of the directors of the Housing Ombudsman Service is a Chair of a Swan Housing committee. Check out the following website :
http://www.housing-ombudsman.org.uk/whoweare.aspx?ssid=10&nm=8