Swan Housing residents on the 3rd and 4th Floors of the Exmouth Estate suffered acute water stoppages between Dec 06 and April 07 . Despite complaining to Swan Housing our landlord no solution was found until we decided to take our complaints further and reported the matter to the East End Advertiser who ran an article about our ordeal . When Swan Housing became aware of this adverse publicity it started to mobilise all its resources to resolve the problem. Swan Housing had repeated blamed Thames Water for the stoppages but Thames carried out pressure tests outside our flat and confirmed that the water pressure they were providing was well above the statutory minimum . They also stated that their Victoria Mains Replacement works which was being carried out in the area began 3 months after we started reporting stoppages. They denied that the Victoria Mains Replacement project causes any major disruption to the water supply in any case. It subsequently turned out (from a Swan Housing Estate report) that SWan housing was carrying out repairs to leaks within the Exmouth Estate which might have been causing the probems.
Swan Housing has never paid out compensation to date to any of the affected residents and adamantly blames Thames Water for the problems.
Swan Housing water torture in 2006-2007. I think this episode should never be forgotten
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